Privacy & Policy

 

 

Privacy  Policy and Notice

 

This privacy policy declares what information we collect, how we may share that information, and your choices regarding the sharing of your information. This policy applies to ESONA stores, ESONAonline.com, any ESONA Affiliate sites where you may interact with any of the ESONA Family of Companies, and other places where we may collect personal information. By visiting ESONAonline.com, you are accepting the practices described in this Privacy Notice.

 

Collection  Data

 

You can browse our sites without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. If you choose to provide us with personal information, you consent to the transfer and storage of that information on our servers.  

 

 

Information Data

 

Personal information we collect that uniquely identifies you, the customer. This information may contain name, shipping address, email address, phone number, and prescription information, as well as other information you may choose to share while interacting with our site and online services. Anonymous information is that information we collect that is not traceable to any individual person or computer.

 

 

 

ESONAonline utilizes this data to analyze trends and understand customer needs while shopping and interacting on our site so that we can provide a better user experience. For example, ESONAonline may use cookies, web beacons, log files and other technologies to collect information about visitors to our Website, and interactions with our online advertisements and offerings.

 

 

Collection and storage of the following PERSONALLY  identifiable information :

 
  •    Physical contact information, email address and shipping, billing and other information you provide to purchase or ship an item;
  •    Customer service history including dispute resolution, correspondence through our sites, and correspondence sent to us;
  •    Chat session information for customers using our Chat Service, which is logged for quality control purposes but not linked to your individual pharmacy record
  •    Clicks and page information such as the address (or URL) of the web site that you came from before visiting our site, which pages you visit on our site, which browser you used to view our site and any search terms you have entered on our site;
  •    Other information from your interaction with our sites, services, content and advertising, including computer and connection information, statistics on page views, traffic to and from the sites, ad data,
    IP address and standard web log information;
  •    Information you choose to allow us access to through social media channels;
  •    Information from other companies, such as demographic and navigation data
 

 

Collection and storage of the following NON-PERSONAL information :

 

“Cookies” are small files placed on the hard drive of your computer. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive once you sign out from ESONAonline.com or close your web browser.

To use cookies to provide features and services, such as:

  •    Allowing you to enter your password less frequently
  •    Remembering your preferences
  •    Presenting information that’s targeted to your interests
  •    Measuring the effectiveness of our sites, services, content, and advertising
  •    Providing other services and features that are available only through the use of cookies

“Web beacon” placed in the code of a web page is an electronic image. Web beacons are monitored to check traffic patterns of users from one page to another and to improve site performance.

 

 

Marketing Approach

 

We don’t rent or sell your personal information online to third parties for their marketing purposes.

  •    Personalization and experience improvements:We may combine your information with information we collect from other companies and use it to improve and personalize our services, content and advertising, as well as measure and improve its effectiveness.
  •    ESONAonline advertising on other websites:ESONAonline collects information about your activities on certain websites to send you targeted ads through the use of Flash Cookies. Examples include location-based advertising to provide information relevant in your area, or advertising that is specific to your device (such as iPhones, tablets, or Android phones).In some cases, third parties may allow us to target advertising based on websites you have visited or demographic information. In these cases, your data is not collected by ESONAonline or shared with ESONAonline for direct use in our advertising.
  •    Third Party Offers:  We may send offers to selected groups of customers on behalf of other businesses. When we do this, we do not give that business your name and address.
  •   Third-Party Advertisements:  ESONAonline may use third party advertising networks to serve advertisements on the website. The cookies received with the banner advertisements served by these networks may be used to collect and build behavioral profiles by these companies to deliver targeted advertisements on our website and tracking referrals across different websites.
 

Other Applications
or Disclose Information

 

Our primary purpose in collecting personal information is to provide you with a safe, smooth, efficient, and customized experience.

  •    Agents:   We may employ other companies and individuals to perform functions on our behalf. These functions may include fulfilling orders, delivering packages, and hosting sites from this website or ESONAonline.com including the photo site, product reviews, developing pictures or photo products, sending postal mail and e-mail, removing repetitive information from customer lists, analyzing data, or processing credit card payments. They have access to personal information needed to perform their functions, but may not use it for other purposes.

  •    Business Transfers:  As we continue to develop our business, we might sell or buy stores or assets. In such transactions, customer information generally is one of the transferred business assets. Also, in the unlikely event that ESONAonline or substantially all of its assets are acquired, customer information will of course be one of the transferred assets and is permissible under law.
  •    Protection of ESONAonline and Others:We release account and other personal information when we believe release is appropriate to comply with laws; enforce or apply our Terms of Use and other agreements; or protect the rights, property, or safety of this website or ESONAonline.com, our users, or others. This includes exchanging information with other companies and organizations for fraud protection and credit risk reduction.  
 

 

How SECURE is the information I provided?

 

ESONAonline is committed to securing your personal information. We use technology that is designed for use with secure web servers. Secure Sockets Layer (“SSL”) technology encrypts your personal information as well as your transaction history as it is transmitted over the Internet. We reveal only the last five digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when finished using a shared computer.

 

Actions You Can Take

 

We recommend that you take the following precautions to safeguard your data:

Use a complex password with unique numbers, letters and special characters, and do not disclose your ESONAonline password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken in the name of your account. If your password has been compromised for any reason, you should immediately change your password. Keep your computer software up to date with the latest browser and anti-virus security software.

Be aware of increasingly common email scams that may use your email address to contact you and ask for personal or sensitive information. Always be cautious when opening links or attachments from unsolicited third parties. Also know that ESONAonline will not send you emails asking for your credit card number, social security number or other personally identifiable information. So if ever asked for this information, you can be confident it is not from ESONAonline.

Some web browsers incorporate a “Do Not Track” feature that signals to websites that you visit that you do not want to have your online activity tracked. Please note that ESONAonline.com does not interpret or respond to “Do Not Track” signals. However, you may set your Web browser to not accept new cookies or web beacons, be notified when you receive a new cookie, or disable cookies altogether. Please note that without enabling these features, your experience on ESONAonline.com will not be as smooth and you will not be able to take full advantage of our website’s features. Please see the Help section of your browser for instructions on managing security preferences.

 

Will this privacy policy change?

 

As our business changes, we will continue to implement new technologies and improve the services and features we provide. This privacy policy and the Terms of Use will be updated to reflect these changes. The use of information that we gather now is subject to the privacy policy in effect at the time of use. If there are changes or additions to this privacy policy, we will post those changes here or in other formats we deem acceptable, so that you will always know what information we collect online or offline, how we use it and what choices you have. It is your responsibility to review our privacy policy and Terms and Conditions for changes.